Reply To: Ticket system fails

Optuma Forums Optuma Scripting Ticket system fails Reply To: Ticket system fails

#51747
Matthew
  • Topics: 5
  • Replies: 430
  • Posts: 435

Hi Colin,

We’ve had several tickets come in today and no other reports of issues. Are you attempting to include a large attachment? If so this maybe preventing the ticket from submitting.

If you have an attachment you wish to include, try zipping it up to reduce the size of the file, or use a could drive (like Dropbox) to share it via a link. Alternativley try emailing the file to [email protected] which has fewer restrictions on attachment size / type.

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