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I tried a different form of the IF() statement to that I had trouble with. Bizarrely, it now works. Go figure. No idea why. Methinks it’ll bite us again in due course. We’ll see. So the reason for the ticket is now gone.
Which leaves us with a second ticking bomb (the ticket system itself) that will go off when the next ticket arises! Finger crossed that’ll be a while!
I’ll leave you in peace till then. Coffee time. 🙂