Hi, I’m trying to run Optuma and am consistently getting the following error:
This has happened on odd occasions recently but the software has successfully loaded on the 2nd or 3rd attempt. Not today though. I must have tried 20 times now.
I have reinstalled the software using a fresh download from my account.
Any ideas, please?
Hi Piers,
We sent you an email with instructions, so please check your spam folder if you don’t see it.
Thanks Darren. Email received. I’ll follow the instructions this evening when I’m home from work.
Hi Darren, I’m encountering the same issue with Optuma where the application crashes or fails to load properly when I run multiple scan results. This problem has occurred occasionally in the past but has become more frequent and persistent recently.
Thanks,
Mo
Darren, I would like those instructions too as i am having a similar problem intermittently but seems to be getting worse
A full restart of my PC has, for now, fixed the issue.
Darren was after logs from using DbgView, however nothing gets captured before the error message comes up.
