What's the best real time data feed?

Optuma General Discussion
1

I’m using IB but it’s not really working well.

Any suggestions?

Thank you

2

Hi, Why is yours not working? Im curious because i am also using interactive brokers for realtime data which works temporarily and then subsequently has a problem with yhe date icon going orange with either “cant find trader workstation”. I’ve gone through the workstation settings which seem correct based on the general set up instructions. Did you end up finding another data provider?

3

I figured it out thanks.

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4

Hi James,

Have you tried the Troubleshooting methods in the article below:

Please also feel free to reach out to the support desk if you continue encountering issues by emailing [email protected]

Thank you,
Reuben

5

Hi Reuben. Yes, I did go through the setup process outlined. The data is icon I can get green, until I do any sort of scan, but I’m guessing that the data I’m subscribed to via IB is so limited that it only provides 100 lines of data. So perhaps that scans are too large if that makes sense… However, even if I open a single chart for example of Apple, and change the timeframe to anything lower than daily, 0 bars are displayed. Maybe I’m missing something?

Thanks for your response,
James

6

Hi James,

Just to confirm, I am not referring to the setup process, but instead the Troubleshooting section outlined at the bottom of the article. Can you confirm that you have checked these steps?

Thank you,
Reuben

7

Yes that’s correct, it is the desktop version or TWS, port 7497, and ive added optuma to my antivirus’ list of exclusions

8

Hi James,

Okay! Can you please reach out and email [email protected] and we can look into this one further.

Thanks,
Reuben

9

Hi Brian,
How did you solve your problem? My IB data feed has been dodgy for weeks, and finally its not working today. Optuma gives me this message: “IB-TWS not found. For Optuma to access Interactive Brokers data. “Trader Workstation” must be running.”. Is this problem simmilar to yours?
All the best,
John

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