Course Video Error Code 3016

Optuma Forums Optuma General Discussion Course Video Error Code 3016

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  • #48943
    Rui
    • Topics: 1
    • Replies: 0
    • Posts: 1

    Hi Guys, I have met some problem when I was trying to watch the course video.

     

    It shows:

    3016. Error parsing or processing audio or video streams

     

    Does anyone meet the same problem or have an solution for it?

     

    Cheers

    #48951
    Darren
    • Topics: 66
    • Replies: 618
    • Posts: 684

    Hi Rui,

    Please contact support@optuma.com and tell us which course and video, and the browser that you are using.

    #54451
    ZHAOFEI
    • Topics: 0
    • Replies: 1
    • Posts: 1

    hi, I have the same problem. how did you solve it eventually.

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