Runtime Error

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  • #67315
    David
    • Topics: 25
    • Replies: 26
    • Posts: 51

    I just tried to startup Optuma on my PC and I get an Error 87.  I uninstalled Optuma, cleaned my registry and re-installed Optuma.  So when I started up Optuma again, I still get Error 87.  I don’t know what else to do.  I cleaned up my system and did a clean re-install and I still get the error.  What else can I do?

    Optuma Error 87

    #67327
    Darren
    • Topics: 70
    • Replies: 788
    • Posts: 858

    Thanks David. I researched this error and it appears to be related to graphic drivers (do you have Dropbox installed by any chance?). The solution seems to be to check for driver updates. See this article for instructions on how to find out the graphics card you are using, and how to update:

    https://help.optuma.com/kb/faq.php?id=805

    Once updated, restart Optuma and let [email protected] know if the issue persists.

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