Course Video Error Code 3016

Hi Guys, I have met some problem when I was trying to watch the course video.


It shows:

3016. Error parsing or processing audio or video streams


Does anyone meet the same problem or have an solution for it?



Hi Rui,

Please contact [email protected] and tell us which course and video, and the browser that you are using.

hi, I have the same problem. how did you solve it eventually.