Help uninstalling Optuma on tablet

Optuma Forums Optuma General Discussion Help uninstalling Optuma on tablet

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  • #53441
    AvatarColin
    • Topics: 11
    • Replies: 20
    • Posts: 31

    Hi,

    There’s no right-click Uninstall option on the Optuma icon. So I went to the Program Files folder and found Uninstall.exe. When I ran it I got the attached error followed by being thrown out. The tablet install has never worked properly.

    Any clues as to how to navigate this dead end?

    cheers

    colin

     

    Attachments:
    #54005
    AvatarAlexander
    • Topics: 0
    • Replies: 1
    • Posts: 1

    Same issue – no answer

    Exactly same issue here, need to uninstall and re-install Optuma but can’t get uninstaller to work.  Tried compatability mode – no good.

     

    #54009
    DarrenDarren
    • Topics: 43
    • Replies: 304
    • Posts: 347

    You can uninstall any program via the Windows Settings (Apps & Features).

    What tablet do you have? Make sure Optuma is able to be installed by running this system test on the tablet:

    http://dl.optuma.com/OP1/OptTest.exe

    #54017
    AvatarJames
    • Topics: 32
    • Replies: 14
    • Posts: 46

    Installation

    I wanted to confirm that installing the Optuma software on an iPad tablet is not possible, is this correct?  Thank you!

    #54033
    DarrenDarren
    • Topics: 43
    • Replies: 304
    • Posts: 347

    Correct – Optuma is a Windows-only program and cannot be installed on an iPad.

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